Fire Dispatcher: 24/7 Critical Response

County Emergency Communications; Pleasant Hill (IL); On-site; USD 52,000 - 73,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Pleasant Hill, IL, is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Experience and training in fire dispatch may be required, with shifts including nights and weekends.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch certification or EMS incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

County Emergency Communications in Pleasant Hill, IL, is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Experience and training in fire dispatch may be required, with shifts including nights and weekends.