Fire Dispatcher — 24/7 Emergency Communications Expert

Emergency Telecommunicator Services; Media (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Media, IL seeks skilled Fire Dispatcher to coordinate emergency responses and maintain vital communications. You will document incidents, verify locations, alert stations, monitor status, and relay critical updates to responders.

The role requires attention to detail, calm under pressure, and ability to work with radio systems and computer databases. Some assignments may include overnight shifts and variable hours.

Qualifications

• High school diploma or GED required; some agencies provide entry-level instruction.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Media, IL seeks skilled Fire Dispatcher to coordinate emergency responses and maintain vital communications. You will document incidents, verify locations, alert stations, monitor status, and relay critical updates to responders.

The role requires attention to detail, calm under pressure, and ability to work with radio systems and computer databases. Some assignments may include overnight shifts and variable hours.