Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Kendall Township (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Yorkville, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You will receive reports, verify locations and alert units, while maintaining radio contact and incident updates.

The role requires accurate data entry, calm radio communication, and adherence to response plans. Evening, overnight and weekend shifts are common, with potential overtime during major incidents.

Qualifications

• A high school diploma is commonly required for this role.
• Fire dispatch certification or related training is preferred for some assignments.
• Comfort with computer systems, maps and radio communication is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability and incident status.
• Relay information about occupants, hazards and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements and significant updates.

Skills

Attention to detail

Communication skills

Multitasking

Radio communication

Education

High school diploma

Fire dispatch training

Tools

CAD software

Computer systems

Job description

Emergency Telecommunicator Services in Yorkville, IL seeks a Fire Dispatcher to coordinate responses to fires, rescues and hazardous conditions. You will receive reports, verify locations and alert units, while maintaining radio contact and incident updates.

The role requires accurate data entry, calm radio communication, and adherence to response plans. Evening, overnight and weekend shifts are common, with potential overtime during major incidents.