Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Town of Alden (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

911 Emergency Communications in Alden, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from

Qualifications

• High school diploma or GED.
• Comfort with computer systems and accurate data entry.
• Experience with maps and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Data entry accuracy

Education

High school diploma or GED

Job description

911 Emergency Communications in Alden, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from