Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Pocahontas (TN); On-site; USD 10,000 - 40,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications seeks Fire Dispatcher opportunities in Pocahontas, TN. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies.

Responsibilities include receiving incident information, alerting resources, and maintaining radio communication with responding crews. Ideal candidates have a high school diploma or GED and may require fire dispatch certification or EMS dispatch training for certain roles.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High School Diploma or GED

Job description

911 Emergency Communications seeks Fire Dispatcher opportunities in Pocahontas, TN. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies.

Responsibilities include receiving incident information, alerting resources, and maintaining radio communication with responding crews. Ideal candidates have a high school diploma or GED and may require fire dispatch certification or EMS dispatch training for certain roles.