Fire Dispatcher — 24/7 Emergency Communications Pro

911 Emergency Communications; Church Hill (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Church Hill, TN is seeking a dedicated Fire Dispatcher to coordinate emergency calls and dispatch fire units. You will handle incident details, verify locations, and maintain clear radio communication with responding crews.

The role may require diverse shifts and overtime to cover major incidents. A high school diploma or equivalent is commonly required, with fire dispatch training or certification preferred for specialized assignments.

Qualifications

• High school diploma or GED is required.
• Fire dispatch certification or related training may be required for specific assignments.
• Experience in fire communications is preferred but entry-level pathways exist.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch units using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Radio communication

Multitasking

Team coordination

Education

High school diploma or GED

Tools

Fire dispatch software

Radio/communications equipment

Emergency medical dispatch training

Job description

911 Emergency Communications in Church Hill, TN is seeking a dedicated Fire Dispatcher to coordinate emergency calls and dispatch fire units. You will handle incident details, verify locations, and maintain clear radio communication with responding crews.

The role may require diverse shifts and overtime to cover major incidents. A high school diploma or equivalent is commonly required, with fire dispatch training or certification preferred for specialized assignments.