Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; New York; On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions from Cross River, NY. The role involves documenting reports, verifying locations, and alerting stations using approved assignments.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Dispatch work may require shift work, including overnight, weekends, holidays, and overtime during major incidents.

Qualifications

• High school diploma or equivalent required.
• Some employers seek fire dispatch training or related coursework.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Computer literacy

Radio communication

Communication

Education

High School Diploma

Tools

Dispatch software

Maps software

CAD systems

Job description

911 Emergency Communications is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions from Cross River, NY. The role involves documenting reports, verifying locations, and alerting stations using approved assignments.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Dispatch work may require shift work, including overnight, weekends, holidays, and overtime during major incidents.