Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Naples (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Naples, NC, is seeking capable Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. The role involves accurate data handling, radio communication, and following established procedures.

Applicants should have a high school diploma or equivalent, and may require fire dispatch or EMD training for certain assignments. Shifts may include overnight, weekends, and holidays, with overtime during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Naples, NC, is seeking capable Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. The role involves accurate data handling, radio communication, and following established procedures.

Applicants should have a high school diploma or equivalent, and may require fire dispatch or EMD training for certain assignments. Shifts may include overnight, weekends, and holidays, with overtime during major incidents.