Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Short Hills (NJ); On-site; USD 48,000 - 72,000; Full time

Job summary

911 Emergency Communications in Short Hills is seeking a Fire Dispatcher to coordinate fire incidents and maintain radio communications for responding units. The role requires careful information handling, attention to data entry, and adherence to established response plans while coordinating with authorized personnel.

Fire dispatch operations may require staff to work across all hours, including overnights, weekends, and holidays during major incidents.

Qualifications

• A high school diploma or GED is commonly required; some employers provide entry-level instruction.
• Candidates should be able to use computer systems, perform accurate data entry, and work with maps and radio.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Calm under pressure

Education

High school diploma or GED

Tools

Computer software

Maps

Job description

911 Emergency Communications in Short Hills is seeking a Fire Dispatcher to coordinate fire incidents and maintain radio communications for responding units. The role requires careful information handling, attention to data entry, and adherence to established response plans while coordinating with authorized personnel.

Fire dispatch operations may require staff to work across all hours, including overnights, weekends, and holidays during major incidents.