Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Lillington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

911 Emergency Communications in Lillington, NC seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, verify locations, alert units, and maintain radio communications with responding crews during high-stress situations.

This role requires sharp data entry, calm decision-making, and strict adherence to established protocols. Shift work may include nights, weekends, and overtime to ensure 24/7 coverage for public

Qualifications

• High school diploma or GED required; some employers offer entry training.
• Fire dispatch certification or related coursework may be required for certain assignments.
• Comfort with computer systems and accurate data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks; ensure accuracy of information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.

Skills

Organizational skills

Clear radio communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Dispatch software

Radio communication systems

Maps

Job description

911 Emergency Communications in Lillington, NC seeks Fire Dispatcher professionals to coordinate responses to fires, rescues, and other emergencies. You will receive incident details, verify locations, alert units, and maintain radio communications with responding crews during high-stress situations.

This role requires sharp data entry, calm decision-making, and strict adherence to established protocols. Shift work may include nights, weekends, and overtime to ensure 24/7 coverage for public