Fire Dispatcher: 24/7 Critical Incident Communications

County Emergency Communications

West Granby (CT)

On-site

USD 48,000 - 64,000

Full time

5 days ago

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Benefits offered by this job

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Job summary

County Emergency Communications in West Granby, CT is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies managed by fire services. The role emphasizes organized information handling, precise data entry, and clear radio communication according to established response plans.

Dispatchers work at communications workstations and may cover overnight shifts, weekends, holidays, overtime, and major incident coverage.

Qualifications

High school diploma or recognized equivalency credential is commonly required.
Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

Receive and document reports of fires, rescues, alarms, and hazardous conditions.
Verify incident locations, access information, and reported risks.
Alert stations and dispatch apparatus using approved response assignments.
Monitor radio channels, unit availability, and incident status.
Relay information about occupants, hazards, and changing conditions.
Process requests for additional resources through established procedures.
Coordinate mutual-aid communications when assigned.
Record dispatch times, unit movements, and significant incident updates.