Fire Dispatcher: Critical Incident Communications

County Emergency Communications; Westfield (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance options

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Westfield, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Some employers provide entry-level instruction; fire dispatch training may be required for specialized assignments.

Qualifications

• High school diploma or equivalent required; entry-level training may be provided.
• Strong verbal and written communication skills are critical.
• Ability to interpret incident details and follow established procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations and access information
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels and incident status
• Relay information about occupants and changing conditions
• Process requests for resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times and unit movements

Skills

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Data entry

Maps

Radio equipment

Job description

County Emergency Communications in Westfield, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Some employers provide entry-level instruction; fire dispatch training may be required for specialized assignments.