Fire Dispatcher: 24/7 Critical Incident Communications

911 Emergency Communications; Elberta (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Elberta, MI coordinates responses to fires, rescues, and hazards from a dedicated communications center. Dispatchers must maintain accurate incident details and communicate clearly via radio, while following established response plans and directives from supervisors.

The role requires a high school diploma (or equivalent) and the ability to work varied shifts, including nights and holidays.

Qualifications

• High school diploma or equivalent required.
• Comfort with computers, data entry, maps, and radio communication.
• Fire dispatch or emergency medical dispatch training may be required for some assignments.
• Ability to work varied shifts, including nights and holidays.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Data entry

Attention to detail

Education

High school diploma

Tools

Computer systems

Job description

911 Emergency Communications in Elberta, MI coordinates responses to fires, rescues, and hazards from a dedicated communications center. Dispatchers must maintain accurate incident details and communicate clearly via radio, while following established response plans and directives from supervisors.

The role requires a high school diploma (or equivalent) and the ability to work varied shifts, including nights and holidays.