Fire Dispatcher - Critical 24/7 Emergency Communications

County Emergency Communications; Elk Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

County Emergency Communications in Elk Rapids, MI seeks experienced fire dispatchers to coordinate emergency responses and maintain accurate incident records. You will relay critical information and manage radio communications to ensure timely deployment of units.

The role requires calm under pressure, attention to detail, and proficiency with computer-aided dispatch systems. Training and certifications may vary by assignment and agency requirements.

Qualifications

• High school diploma or GED required; some employers provide training.
• Ability to handle data accurately and follow procedures.
• Proficiency with radio/telephone communications and computers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay occupant, hazard, and condition updates to responders.
• Coordinate mutual-aid communications during major incidents.
• Record dispatch times and significant updates.

Skills

Radio communication

Data entry

Organizational skills

Education

High school diploma or GED

Tools

Fire communications systems

Job description

County Emergency Communications in Elk Rapids, MI seeks experienced fire dispatchers to coordinate emergency responses and maintain accurate incident records. You will relay critical information and manage radio communications to ensure timely deployment of units.

The role requires calm under pressure, attention to detail, and proficiency with computer-aided dispatch systems. Training and certifications may vary by assignment and agency requirements.