Fire Dispatch Specialist: Critical Incident Ops

Emergency Telecommunicator Services; Colgate (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Colgate, WI, is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. The role involves shift work, including overnight, weekends, and holidays, with strict adherence to safety protocols and incident management procedures.

Candidates should have a high school diploma, comfort with computer systems and data entry, and training in fire dispatch or EMS communications where applicable.

Qualifications

• High school diploma or GED required; some agencies offer entry training.
• Ability to operate computer systems and enter data accurately.
• Comfort with radio communication and maps; dispatch certification may be required for some posts.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Education

High school diploma or GED

Tools

Dispatch software

Job description

Emergency Telecommunicator Services in Colgate, WI, is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications. The role involves shift work, including overnight, weekends, and holidays, with strict adherence to safety protocols and incident management procedures.

Candidates should have a high school diploma, comfort with computer systems and data entry, and training in fire dispatch or EMS communications where applicable.