Fire Dispatch Specialist: 24/7 Emergency Communications

County Emergency Communications; Glidden (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Glidden, Wisconsin seeks dedicated Fire Dispatchers to coordinate responses, verify locations, alert resources, and monitor radio channels.

This role requires organized handling of information, accurate data entry, and the ability to work flexible shifts including nights, weekends and holidays; prior fire communications training is a plus. You will document dispatch times and status updates and collaborate with mutual-aid teams during major incidents.

Qualifications

• A high school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

County Emergency Communications in Glidden, Wisconsin seeks dedicated Fire Dispatchers to coordinate responses, verify locations, alert resources, and monitor radio channels.

This role requires organized handling of information, accurate data entry, and the ability to work flexible shifts including nights, weekends and holidays; prior fire communications training is a plus. You will document dispatch times and status updates and collaborate with mutual-aid teams during major incidents.