Fire Dispatch Specialist - 24/7 Emergency Communications

Emergency Telecommunicator Services; Ridgeland (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

Emergency Telecommunicator Services in Ridgeland, Wisconsin is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers may work irregular hours, including overnights, weekends, and holidays, to support major incidents.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Fire dispatch certification or EMS dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Radio communications

Computer literacy

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Ridgeland, Wisconsin is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers may work irregular hours, including overnights, weekends, and holidays, to support major incidents.