Emergency Fire Dispatcher: Critical Incident Coordination

County Emergency Communications; Atlantic (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance benefits

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Atlantic, NC is seeking Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight shifts and overtime to ensure continuous coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Organizational skills

Attention to detail

Radio protocols

Education

High school diploma

Tools

Maps

Radio equipment

Computer systems

Job description

County Emergency Communications in Atlantic, NC is seeking Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, with duties that may include overnight shifts and overtime to ensure continuous coverage during major incidents.