Fire Dispatch Specialist – Critical Incident Coordination

911 Emergency Communications; Annville (Lebanon County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance (example)

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Annville, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and accuracy in data entry. Fire dispatch certification or related training may be required for some assignments.

Qualifications

• High school diploma or equivalent required; some employers provide instruction.
• Experience with computers, maps, and radio communications preferred.
• Fire dispatch certification, EMS dispatch training, or incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels and unit availability.
• Relay information on occupants, hazards, and changing conditions.
• Process requests for additional resources via established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Clear radio communication

Accurate data entry

Map reading

Computer systems

Education

High school diploma or equivalent

Tools

Dispatch software

Radio equipment

Job description

911 Emergency Communications in Annville, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and accuracy in data entry. Fire dispatch certification or related training may be required for some assignments.