Fire Dispatch Specialist - Critical Incident Coordination

County Emergency Communications; Harmonsburg (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Harmonsburg, PA seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews, working within established response plans and supervisory directions.

Position requires attention to detail, organized information handling, and ability to sustain focus during high-pressure emergencies.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High School Diploma or GED

Job description

County Emergency Communications in Harmonsburg, PA seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain radio communication with responding crews, working within established response plans and supervisory directions.

Position requires attention to detail, organized information handling, and ability to sustain focus during high-pressure emergencies.