Fire Dispatch Specialist—Incident Coordination

911 Emergency Communications; Lock Haven (Clinton County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Lock Haven, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews from a dispatch workstation.

The role may involve working at night, weekends, holidays, overtime, and additional coverage during major incidents, with responsibilities to verify locations and relay critical updates as they arise.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Some employers provide entry-level instruction; experienced dispatchers with fire communications training may be preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Lock Haven, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews from a dispatch workstation.

The role may involve working at night, weekends, holidays, overtime, and additional coverage during major incidents, with responsibilities to verify locations and relay critical updates as they arise.