Fire Dispatch Specialist — 24/7 Public Safety Communications

911 Emergency Communications; Massapequa (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Insurance options

Retirement programs

Paid leave

Professional development

Overtime availability

Job summary

911 Emergency Communications in Massapequa, NY seeks Fire Dispatcher to coordinate responses to fires, rescues, and emergencies. You will receive incident details, verify locations, alert units, and maintain radio communications following established plans.

Applicants should have strong data entry, maps, and radio skills, plus the ability to work shifts including nights, weekends, and holidays. Fire dispatch training or EMS dispatch experience may be required based on assignment.

Qualifications

• High school diploma or GED required; some agencies offer entry-level training.
• Strong data entry and map interpretation skills are essential.
• Ability to follow established procedures and maintain precise incident records.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch units using approved assignments.
• Monitor radio channels and track unit status and movements.
• Relay information about occupants, hazards, and changing conditions.
• Process resource requests through established procedures.
• Coordinate mutual-aid communications when needed.
• Record dispatch times and significant updates.

Skills

Clear radio communication

Attention to detail

Multi-tasking

Data entry

Education

High school diploma or GED

Tools

Maps

Radio systems

Computer systems

Job description

911 Emergency Communications in Massapequa, NY seeks Fire Dispatcher to coordinate responses to fires, rescues, and emergencies. You will receive incident details, verify locations, alert units, and maintain radio communications following established plans.

Applicants should have strong data entry, maps, and radio skills, plus the ability to work shifts including nights, weekends, and holidays. Fire dispatch training or EMS dispatch experience may be required based on assignment.