24/7 Fire Dispatch Specialist

911 Emergency Communications; Montour Falls (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

911 Emergency Communications in Montour Falls, NY, is seeking Fire Dispatcher candidates to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and communicate with responding crews, ensuring details are kept current and aligned with established plans.

Applicants should have strong radio communication and information management skills, plus the ability to work in potentially demanding shifts, including overnights, weekends, and holidays.

Qualifications

• High school diploma required; fire dispatch training preferred.
• Experience with computer systems, maps, and radio communication.
• Strong organizational and communication skills.
• Ability to handle incident information accurately and quickly.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Information management

Attention to detail

Emergency dispatch

Education

High school diploma

Tools

Computer systems

Maps

Radio systems

Job description

911 Emergency Communications in Montour Falls, NY, is seeking Fire Dispatcher candidates to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and communicate with responding crews, ensuring details are kept current and aligned with established plans.

Applicants should have strong radio communication and information management skills, plus the ability to work in potentially demanding shifts, including overnights, weekends, and holidays.