Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Town of Trempealeau (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Trempealeau, WI is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews to ensure accurate, timely information flows.

Role requires organized information handling, adherence to response plans, and clear radio communication.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Map reading

Data entry

Radio communications

Computer literacy

Calm under pressure

Education

High school diploma

Fire dispatch training

Tools

Dispatch software

CAD systems

Radio consoles

GPS mapping

Job description

911 Emergency Communications in Trempealeau, WI is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews to ensure accurate, timely information flows.

Role requires organized information handling, adherence to response plans, and clear radio communication.