Fire Dispatch Coordinator - 24/7 Emergency Ops

Emergency Telecommunicator Services; Town of Packwaukee (WI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime/shift premiums

Job summary

Emergency Telecommunicator Services in Packwaukee, WI is seeking responsible Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain communications with responding crews from a central dispatch workstation.

Applicants should have a high school diploma or equivalent; dispatcher certification or EMS dispatch training may be required for certain postings.

Qualifications

• High school diploma or equivalent required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communications is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communications

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Packwaukee, WI is seeking responsible Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident information, alert resources, and maintain communications with responding crews from a central dispatch workstation.

Applicants should have a high school diploma or equivalent; dispatcher certification or EMS dispatch training may be required for certain postings.