Fire Dispatch Operator - 24/7 Shifts & Benefits

911 Emergency Communications; Spotswood (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Spotswood, NJ, seeks skilled Fire Dispatchers to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews, ensuring clear and accurate data handling.

Applicants should be comfortable with computer systems, maps, and data entry, with potential fire dispatch certification or incident-management coursework required for specific assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Attention to detail

Teamwork

Education

High school diploma

Fire dispatch training

Tools

Computer systems

Job description

911 Emergency Communications in Spotswood, NJ, seeks skilled Fire Dispatchers to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews, ensuring clear and accurate data handling.

Applicants should be comfortable with computer systems, maps, and data entry, with potential fire dispatch certification or incident-management coursework required for specific assignments.