24/7 Fire Dispatch Specialist

Emergency Telecommunicator Services; Riegelsville (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in PA seeks a fire dispatcher to coordinate emergency responses from a central communications center. The role focuses on documenting incidents, verifying locations, and alerting responding units while maintaining clear radio communication.

Applicants should be comfortable with computer systems, data entry, maps, and radio operations. Training and certifications may be required for certain assignments, with shifts including nights, weekends, and holidays.

Qualifications

• Requires high school diploma or equivalent; some agencies provide entry-level instruction.
• Strong data entry and radio communication skills; comfort with computer systems.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Attention to detail

Clear communication

Calm under pressure

Multitasking

Education

High School Diploma

Tools

Computer systems

Job description

Emergency Telecommunicator Services in PA seeks a fire dispatcher to coordinate emergency responses from a central communications center. The role focuses on documenting incidents, verifying locations, and alerting responding units while maintaining clear radio communication.

Applicants should be comfortable with computer systems, data entry, maps, and radio operations. Training and certifications may be required for certain assignments, with shifts including nights, weekends, and holidays.