Fire Dispatch Specialist - 24/7 Emergency Communications

Emergency Telecommunicator Services; Brockport (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

Emergency Telecommunicator Services in Brockport, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Applicants should be comfortable with computer systems, data entry, maps, and radio procedures; dispatch certification or EMT dispatch training may

Qualifications

• High school diploma or GED required; some agencies offer dispatcher training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Radio communication

Data entry accuracy

Maps reading

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Brockport, PA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to response plans. Applicants should be comfortable with computer systems, data entry, maps, and radio procedures; dispatch certification or EMT dispatch training may