Fire Dispatch Specialist — 24/7 Ops & Growth

Emergency Telecommunicator Services; New Berlin (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in New Berlin, PA is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling, clear radio communication, and adherence to established response plans.

Daily duties include alerting resources, maintaining incident details, and supporting crews in real time. Applicants should have strong data-entry skills and comfort with computer systems and maps.

Qualifications

• High school diploma or equivalent required.
• Experience with computer systems, accurate data entry, maps, and radio communication preferred.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Data entry

Radio operation

Education

High School Diploma

Tools

Computer systems

Job description

Emergency Telecommunicator Services in New Berlin, PA is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling, clear radio communication, and adherence to established response plans.

Daily duties include alerting resources, maintaining incident details, and supporting crews in real time. Applicants should have strong data-entry skills and comfort with computer systems and maps.