Fire Dispatch Specialist: 24/7 Emergency Communications

County Emergency Communications; Helenville (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Helenville, WI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

The role demands organized data handling, precise radio communication, and adherence to established protocols. Work may include overnight shifts and on-call coverage during major incidents.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Multitasking

Attention to detail

Radio protocols

Calm under pressure

Education

High school diploma or GED

Tools

Dispatch software

Job description

County Emergency Communications in Helenville, WI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

The role demands organized data handling, precise radio communication, and adherence to established protocols. Work may include overnight shifts and on-call coverage during major incidents.