Fire Dispatch Specialist — 24/7 Emergency Communications

911 Emergency Communications; Boomer (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

911 Emergency Communications in Boomer, NC, seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, with adherence to established response plans and instructions from authorized personnel.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Maps

Radio communication

Education

High school diploma or GED

Job description

911 Emergency Communications in Boomer, NC, seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication, with adherence to established response plans and instructions from authorized personnel.