Fire Dispatch Pro - 24/7 Emergency Communications

911 Emergency Communications; La Grange (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in La Grange, NC seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, maintaining records, and communicating with responding crews using approved procedures.

Dispatchers must manage computer systems and data entry accurately, verify locations, and alert appropriate resources while following established response plans and directions from authorized personnel.

Qualifications

• High school diploma or recognized equivalency is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Applicants should be comfortable with computer systems, data entry, maps and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

911 Emergency Communications in La Grange, NC seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role involves receiving incident information, maintaining records, and communicating with responding crews using approved procedures.

Dispatchers must manage computer systems and data entry accurately, verify locations, and alert appropriate resources while following established response plans and directions from authorized personnel.