Fire Dispatch Operator: 24/7 Emergency Communications

911 Emergency Communications; Colerain (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Colerain, NC is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, log details, and alert appropriate resources using approved procedures.

The role requires clear radio communication, strong organization, and the ability to monitor multiple channels and update incident status in real time. A high school diploma and relevant dispatch training are commonly required, with shift work

Qualifications

• High school diploma or equivalent required; some roles may require fire dispatch training.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.
• Experience with computer systems, maps, and radio communication is valued.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps knowledge

Computer literacy

Education

High school diploma

Job description

911 Emergency Communications in Colerain, NC is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident information, log details, and alert appropriate resources using approved procedures.

The role requires clear radio communication, strong organization, and the ability to monitor multiple channels and update incident status in real time. A high school diploma and relevant dispatch training are commonly required, with shift work