Fire Dispatcher — 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Hammond (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in North Lake, WI, seeks fire dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, contact responding crews, and maintain updates per protocols.

Applicants should have a high school diploma and be comfortable with computers, maps, and radio comms. Certification may be required for certain postings; shifts can include nights and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experience with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication is expected.
• Fire dispatch certification or related training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Data entry

Education

High School Diploma

Tools

Computer systems

Maps

Radio equipment

Fire dispatch software

Job description

Emergency Telecommunicator Services in North Lake, WI, seeks fire dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, contact responding crews, and maintain updates per protocols.

Applicants should have a high school diploma and be comfortable with computers, maps, and radio comms. Certification may be required for certain postings; shifts can include nights and overtime.