Fire Dispatch & Communications Specialist

Emergency Telecommunicator Services; Swea City (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services is seeking a Fire Dispatcher for Swea City, IA. The role involves receiving reports, verifying locations, and coordinating apparatus and resources while maintaining clear radio communication.

Dispathers work with minimal supervision, may require overnight or weekend shifts, and must stay current with fire dispatch protocols and computer systems used for incident management.

Qualifications

• A high school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Information handling

Radio communication

Computer systems

Education

High school diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services is seeking a Fire Dispatcher for Swea City, IA. The role involves receiving reports, verifying locations, and coordinating apparatus and resources while maintaining clear radio communication.

Dispathers work with minimal supervision, may require overnight or weekend shifts, and must stay current with fire dispatch protocols and computer systems used for incident management.