Fire Communications Dispatcher: Emergency Response Lead

911 Emergency Communications; Village of Dundee (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Dundee, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews, ensuring details stay current and aligned with established plans.

Ideal candidates are organized, able to handle data entry and maps, and willing to work varied shifts including overnights, weekends, and holidays during major incidents.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek candidates with fire dispatch training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Tools

Computer systems proficiency

Job description

911 Emergency Communications in Dundee, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews, ensuring details stay current and aligned with established plans.

Ideal candidates are organized, able to handle data entry and maps, and willing to work varied shifts including overnights, weekends, and holidays during major incidents.