Fire Dispatcher - 24/7 Emergency Communications

Emergency Telecommunicator Services; Erie (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Emergency Telecommunicator Services in Erie, MI is seeking skilled Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications across responding units.

This role requires accuracy and familiarity with computer systems, maps, data entry, and adherence to established procedures. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Computer systems

Radio consoles

Mapping software

Job description

Emergency Telecommunicator Services in Erie, MI is seeking skilled Fire Dispatchers to coordinate emergency responses, document incidents, and maintain clear radio communications across responding units.

This role requires accuracy and familiarity with computer systems, maps, data entry, and adherence to established procedures. Fire dispatch certification or EMS dispatch training may be required for certain assignments.