Fire Communications Dispatcher — 24/7 Shifts

Emergency Telecommunicator Services; Aurora (IA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses for fires, rescues, and other emergencies from Aurora, IA. You will receive incident information, document details, and relay assignments to appropriate units.

The role requires precise data entry, strong radio communication, and ability to work under pressure across rotating shifts, including overnights and weekends. A high school diploma and potential certification may be required.

Qualifications

• Requires organized information handling and clear radio comms.
• Proficient data entry and computer usage.
• Understanding of incident details and response plans.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risk information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay occupant, hazard, and condition updates as needed.
• Process requests for additional resources via procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Data entry

Radio communication

Organizational skills

Education

High school diploma

Tools

Computer systems

Job description

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses for fires, rescues, and other emergencies from Aurora, IA. You will receive incident information, document details, and relay assignments to appropriate units.

The role requires precise data entry, strong radio communication, and ability to work under pressure across rotating shifts, including overnights and weekends. A high school diploma and potential certification may be required.