Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Aurora (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Professional development

Job summary

The Aurora-based Fire Dispatcher role at 911 Emergency Communications coordinates responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with responding crews.

Candidates should be proficient with computers, accurate data entry, maps, and radio systems. A high school diploma or equivalent is required, and relevant fire dispatch or EMS training may be needed for certain assignments.

Qualifications

• High school diploma or equivalent required; some positions require fire dispatch training.
• Fire dispatch certification or EMD training may be required for specific assignments.
• Applicants should be comfortable with computer systems, maps, data entry and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

The Aurora-based Fire Dispatcher role at 911 Emergency Communications coordinates responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert units, and maintain radio communications with responding crews.

Candidates should be proficient with computers, accurate data entry, maps, and radio systems. A high school diploma or equivalent is required, and relevant fire dispatch or EMS training may be needed for certain assignments.