Fire Communications Dispatcher — 24/7 Emergency Ops

911 Emergency Communications; Bozrah (CT); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Insurance

Retirement plan

Paid leave

Job summary

911 Emergency Communications in Bozrah, CT seeks qualified fire dispatchers to coordinate emergency responses and maintain accurate incident details. The role requires clear radio communication, organized data handling, and proficiency with computer systems and maps.

Training and certification may be required depending on the assignment. Dispatchers may work varied shifts, including overnight, weekends, and holidays to ensure 24/7 coverage.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Data entry

Computer literacy

Education

High school diploma or GED

Tools

Maps

Job description

911 Emergency Communications in Bozrah, CT seeks qualified fire dispatchers to coordinate emergency responses and maintain accurate incident details. The role requires clear radio communication, organized data handling, and proficiency with computer systems and maps.

Training and certification may be required depending on the assignment. Dispatchers may work varied shifts, including overnight, weekends, and holidays to ensure 24/7 coverage.