Fire Command Officer - Borgata

MGM Resorts; United States; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Professional development opportunities

Wellness programs

Employee dining discounts

Job summary

MGM Resorts International in Atlantic City, New Jersey is seeking a Security Dispatcher to serve as the central point of contact for security operations and guest safety. The role emphasizes monitoring, rapid response, and coordination with on-site security teams to ensure a safe environment for guests and employees.

You will manage communications, log incidents in real time, and liaise with local authorities as needed, while supporting investigations with video footage retrieval.

Qualifications

• High School Diploma or GED is required.
• Previous security, military, or law enforcement experience is preferred.
• Previous experience working in a similar resort setting is preferred.

Responsibilities

• Monitor cameras, access control, and alarm panels to identify and respond to security threats.
• Coordinate and direct security officers to incidents, emergencies, and requests for assistance.
• Maintain logs of communications, incidents, emergencies, and security activities in real time.
• Liaise with law enforcement, EMS, and other external agencies as needed.
• Own dispatch calls for service and assist with guest satisfaction and department coordination.

Skills

Security experience

Military/Law enforcement

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join a team where communication, quick thinking, and professionalism make a difference every day. As a Security Dispatcher, you'll be the central point of contact for security operations, helping ensure a safe and seamless environment for both guests and employees. This is an excellent opportunity for individuals who enjoy problem-solving, multitasking, and being part of a collaborative security team.

THE DAY-TO-DAY:

• Continuously monitor cameras, access control systems, and alarm panels to identify and respond to potential security threats in a timely manner.
• Coordinate and direct security officers to respond to incidents, emergencies, and requests for assistance throughout the property, focusing on prompt and effective action.
• Maintain continuous coordination with the Global Security Operations Center.
• Operate communication equipment, such as two-way radios and telephones, to relay critical information between security teams, management, and other departments.
• Maintain accurate logs of communication, incidents, emergencies, and security activities in real-time, maintaining clear and detailed records for reporting and follow-up.
• Follow established protocols during emergencies, such as fire, medical incidents, or active threats, while maintaining clear communication and coordination with local authorities.
• Liaise with law enforcement, emergency medical services, and other external agencies as needed, providing support and information during incidents or emergencies.
• Own dispatch calls for service including those related to security or lost and found items. Resolve issues promptly, follow up to support guest satisfaction, answer incoming calls, and coordinate with other departments as necessary.
• Assist in investigations by locating and retrieving relevant video footage, facilitating accurate and timely identification of key evidence for review.

THE IDEAL CANDIDATE:

• High School Diploma or GED is Required
• Previous security, military, or law enforcement experience is Preferred
• Previous experience working in a similar resort setting is Preferred

THE PERKS & BENEFITS:

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
• A supportive and collaborative work environment
• Wellness incentive programs to help you stay healthy physically and mentally
• Companywide discounts on hotel, entertainment, shopping, and food & beverage
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
• Free on-site parking, making your commute hassle-free and convenient

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12325

Pay Rate:

The rate for this role is:

$21.50

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.