Alarm Service Technician FAL

Allied Fire Protection; Austin (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A fire safety services company in Austin is seeking an Alarm Service Technician to oversee installation and maintenance of fire alarm systems in various environments. The role requires a minimum of 3–5 years of experience, a high school diploma, and knowledge of fire safety standards. The technician will ensure project efficiency, safety compliance, and lead a team to exceed customer expectations. This is a full-time position with ample opportunities for professional development.

Qualifications

• Must have knowledge of fire alarm systems.
• Minimum education of high school diploma or equivalent.
• 3‑5 years of experience in the relevant field.

Responsibilities

• Install and service fire alarm systems in various buildings.
• Coordinate daily work schedules and tasks of assigned employees.
• Ensure compliance with safety and installation standards.

Skills

Knowledge of fire alarm systems

Detail-oriented

Teamwork

Good driving record

Education

High school diploma or equivalent

Tools

Forklift and scissor lift certification

Job description

Alarm Service Technician FAL – Allied Fire Protection

Company: Allied Fire Protection.

Job Description

Job Responsibilities include but are not limited to:

• Installation of fire alarm systems in residential, commercial, and industrial buildings
• Installation, service, and troubleshooting of fire alarm systems along with all related equipment
• Be a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent.
• Ensure project results are achieved within financial and productivity budgets
• Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems
• Ensure that all equipment, including any specialty valves and fire pumps are installed in strict compliance with manufacturer’s requirements
• Conduct/coordinate necessary testing of the system and ensure required certifications are complete.
• Instruct and train helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation
• Coordinate the daily work schedules and direct the daily tasks/productivity of assigned employees
• Maintain inventory on vehicle
• Perform all other duties assigned.
• Believe in, live, and support our mission statement, core values and business plan daily.
• Safety first.
• Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
• Ensure timely and accurate incident and accident reporting.
• Hold yourself accountable for all safety initiatives.
• Hold yourself accountable for safe driving of company vehicles.
• Ensure awareness and support of Stop Work Authority.
• Complete all training requirements – safety, certifications, etc.
• Submit accurate timesheet – job numbers/names, OT and travel pay, completed on time, support transition to electronic timesheet submittal.
• Ensure all required documents are complete, accurate and professional, with required signatures.
• Ensure proper inventory management – review, update, and approve packing slips – submitted timely, proper material management.
• Ensure proper maintenance and care of equipment – trucks, lifts, tools, etc.
• Keep jobsites clean and organized.
• Ensure production efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent.
• Support and ensure adherence to company SOPs – purchase orders, change orders, etc.
• Timeliness – at the job on time; attendance; communication with supervisor; paperwork.
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
• Maintain quality control i.e. reduce the need for return trips and warranty work.
• Maintain a professional appearance.
• Communicate effectively and professionally within the department and with internal and external customers.
• Teamwork – maintain positive interactions within your team, local office, etc.
• Actively participate in required team meetings.
• Ability to work overtime, out of town or on-call as needed.

Expectations

• Believe in, live, and support our mission statement, core values and business plan daily.
• Safety first.
• Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
• Ensure timely and accurate incident and accident reporting.
• Hold yourself accountable for all safety initiatives.
• Hold yourself accountable for safe driving of company vehicles.
• Ensure awareness and support of Stop Work Authority.
• Complete all training requirements – safety, certifications, etc.
• Submit accurate timesheet – job numbers/names, OT and travel pay, completed on time, support transition to electronic timesheet submittal.
• Ensure all required documents are complete, accurate and professional, with required signatures.
• Ensure proper inventory management – review, update, and approve packing slips – submitted timely, proper material management.
• Ensure proper maintenance and care of equipment – trucks, lifts, tools, etc.
• Keep jobsites clean and organized.
• Ensure production efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent.
• Support and ensure adherence to company SOPs – purchase orders, change orders, etc.
• Timeliness – at the job on time; attendance; communication with supervisor; paperwork.
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
• Maintain quality control i.e. reduce the need for return trips and warranty work.
• Maintain a professional appearance.
• Communicate effectively and professionally within the department and with internal and external customers.
• Teamwork – maintain positive interactions within your team, local office, etc.
• Actively participate in required team meetings.
• Ability to work overtime, out of town or on-call as needed.

Knowledge

• Must have knowledge of fire alarm systems.
• Understand fire alarm installation requirements.
• Ability to properly read fire alarm blueprints, submittals and operation/product manuals.
• Minimum education of high school diploma or equivalent.
• Forklift and scissor lift certification, preferred.
• FAL required, FEL‑B, K, A preferred.
• Understanding of NFPA codes and standards.

Work Experience

• Minimum of 3‑5 years of experience.

Skills and Competencies

• Ability to take direction from upper management.
• Accurately complete and maintain all paperwork.
• Maintain vehicle and tools as per company policy.
• Must have valid state driver's license and good driving record.
• Self‑motivated, ambitious, interactive, communicative, detail‑oriented and organized.
• Knowledgeable with NFPA 72 rules and all necessary codes.
• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
• Demonstrate positive teamwork and ability to be a team leader and mentor.
• Maintain a clean and safe work environment.
• Comply with all company safety practices and the safety handbook.
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Construction