Fire Alarm Inspector / Service Lead Technician

City Fire and Safety, Inc.; Gastonia (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Company van — take it home.

Health, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Full-time position with overtime

Job summary

City Fire & Safety, Inc. in Gastonia, NC, is seeking an experienced Fire Alarm Inspector / Service Technician. You will inspect and service fire alarm systems, diagnose issues, program panels, and ensure life-safety systems operate at peak performance.

This hands-on role requires field-ready skills, a strong work ethic, and the ability to manage on-call rotations, with overtime opportunities and local travel as needed.

Qualifications

• Fire alarm programming knowledge is required.
• 5+ years in fire alarm installation or maintenance.
• Ability to use a tablet for reporting and documentation.
• Valid driver’s license and a high school diploma or GED.

Responsibilities

• Perform annual inspections and diagnose/repair system issues.
• Program and install fire alarm panels and devices.
• Troubleshoot alarms, supervisory, and trouble conditions.
• Pull wire, install raceways, and mount/control panels.
• Create and submit inspection and expense reports.

Skills

Fire alarm programming experience

Troubleshooting

Excellent work ethic

Valid driver’s license

Education

High school diploma/GED

Tools

Tablet for reporting

Hand and power tools

Job description

Future Opening: Fire Alarm Inspector / Service Lead Technician

• 401(k)
• 401(k) matching
• Company car
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• Opportunity for advancement

City Fire & Safety

Fire Alarm Inspector / Service Technician

Gastonia, NC · Full-time · On-call rotation required

Position Summary

City Fire & Safety is hiring an experienced, field-ready Fire Alarm Inspector / Service Technician. You'll perform annual inspections, diagnose and repair system issues, program panels, and keep our customers' life-safety systems operating at peak performance. We need a technician who can walk onto a job site, find and fix shorts and ground faults in a timely manner, and stand behind the quality of their work.

This is a hands-on role for a skilled tech who takes pride in doing the job right the first time.

What You'll Do

• Conduct routine maintenance and inspections on fire alarm systems — including control panels, initiating devices, notification devices, and electrical wiring — to confirm they're operating efficiently
• Find and fix shorts, ground faults, and wiring issues quickly and correctly
• Install and program new and existing fire alarm systems
• Troubleshoot and resolve alarm, supervisory, and trouble conditions
• Pull wire, install raceways, mount and program control panels
• Identify risks to customers and provide effective solutions
• Conduct routine preventive maintenance on fire alarm systems
• Monitor and maintain inventory of service parts
• Create and submit inspection reports and expense reports

What You Need

• Fire alarm programming experience — required
• ~5+ years of experience in fire alarm installation, maintenance, or a related field
• Ability to use a tablet for reporting and documentation
• Valid driver's license
• High school diploma, GED, or equivalent
• Familiarity with hand and power tools
• Ability to handle a physical workload and carry/move equipment up to 50 lbs
• Strong troubleshooting and critical thinking skills
• Excellent work ethic, communication, time management, and attention to detail

Compensation & Benefits

Competitive pay based on experience and certifications, plus overtime.

• Company van — take it home. No commuting in your personal vehicle.
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Full-time position with overtime available
• Scheduled on-call rotation — weekends and nights
• Occasional out-of-town travel with overnight stays (room and board paid for by City Fire & Safety)

Preferences (Not Required)

• NICET certification preferred, but not required — we'll invest in the right person.

Requirements for Hire

• Able to pass a drug test
• Flexibility to work overtime and some overnight travel
• Dependable, hardworking, and ready to be a reliable part of the team

About City Fire & Safety

City Fire & Safety is a family-owned fire protection contractor based in Gastonia, NC. We specialize in fire alarm system design, installation, inspection, and service for commercial clients across North Carolina and South Carolina. We take pride in quality work that keeps buildings and the people in them safe — and we invest in the people who do that work.

Compensation: $29.00 - $40.00 per hour

City Fire and Safety, Inc. provides quality safety equipment and fire protection services.