Fire Alarm Service Technician I

Century Fire Protection; Duluth (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

401(K) with Company Match

Paid Time Off

Voluntary Life Insurance

Job summary

Century Fire Protection is seeking a field-based technician responsible for inspection, testing, maintenance, troubleshooting, and repair of fire alarm and life safety systems in the Duluth, GA area. You will ensure proper operation and code compliance while building strong customer relationships.

Responsibilities include programming panels, generating service reports, and coordinating with project managers. On-call rotation and safety adherence are expected in a dynamic field environment.

Qualifications

• High school diploma or equivalent; NICET certification preferred or required by state.
• Strong knowledge of NFPA 72, NEC, and local fire codes.
• Experience servicing fire alarm or life safety systems is preferred.

Responsibilities

• Inspect, test, maintain, troubleshoot, and repair fire alarm and life safety systems.
• Program, configure, and verify fire alarm control panels and devices; complete service reports.
• Communicate with customers about system status, repairs, and code compliance.
• Coordinate with project managers and inspectors; participate in on-call rotation.

Skills

Customer service

Field service

Communication

Education

High school diploma

NICET certification (preferred)

Tools

Notifier panels

Testing equipment

Job description

Summary

Responsible for the inspection, testing, maintenance, troubleshooting, and repair of fire alarm and life safety systems. This role ensures systems operate properly and comply with applicable codes, standards, and safety regulations. The technician works independently in the field, providing high-quality service while maintaining strong customer relationships.

Division 41 - Duluth, GA

Summary

Responsible for the inspection, testing, maintenance, troubleshooting, and repair of fire alarm and life safety systems. This role ensures systems operate properly and comply with applicable codes, standards, and safety regulations. The technician works independently in the field, providing high-quality service while maintaining strong customer relationships.

Essential Duties and Responsibilities

• Perform inspections, testing, maintenance, and repairs on fire alarm and life safety systems in accordance with NFPA standards and applicable local codes.
• Diagnose system issues, identify malfunctions, and complete timely and accurate repairs.
• Program, configure, and verify fire alarm control panels and related devices. Complete detailed service reports, inspection documentation, and compliance forms.
• Maintain accurate records of system work, deficiencies, and corrective actions. Communicate effectively with customers regarding system status, required repairs, and code compliance.
• Coordinate with project managers, service coordinators, and inspectors as needed. Ensure company tools, test equipment, and service vehicles are properly maintained.
• Follow all safety policies, procedures, and job site regulations.
• Stay current with industry codes, technologies, and certification requirements.
• Participate in on-call rotation and emergency service response.

Education And/or Experience

High school diploma or equivalent required; technical training or certifications preferred; minimum of 1–3 years of experience servicing fire alarm or life safety systems preferred; NICET certification in Fire Alarm Systems preferred or required based on state; strong working knowledge of NFPA 72, NEC, and local fire codes.

Computer Skills

Microsoft Office applications; proficiency with fire alarm panels, devices, and testing equipment; ability to use mobile service software, smartphones, and basic computer applications; familiarity with system manufacturers such as Notifier or equivalent preferred.

Physical Demands

Frequent standing, walking, climbing ladders, and working in confined spaces; ability to work at heights and in occupied buildings; ability to lift and carry up to 50 lbs.; field-based role at commercial, industrial, and multi-family properties; exposure to varying weather conditions, noise, and electrical environments; On-call rotation and occasional overtime may be required.

What's In It For You?

Century Fire Protection is one of the largest and most successful full-service fire protection companies based in the Southeast and we are still growing! There are a wide range of positions and countless opportunities for career growth. Each employee is empowered to do their job and serve our clients. There is no better place to work in the industry!

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Voluntary Life Insurance
• Short-term & Long-term Disability
• Paid Time Off
• Paid Holidays
• 401(K) with Company Match
• Employee Assistance Program
• Employee Relief Fund
• Supplemental Insurance including Critical Illness, Hospitalization & Accident

Build a Career that Burns Bright!

We support and hire Veterans and we are an Equal Opportunity Employer.