Fintech Operations & Compliance Specialist I

Bancorp Bank; Sioux Falls (SD); On-site; USD 42,000 - 64,000; Full time

Job summary

The Bancorp Bank, N.A. is seeking a Fintech Operations Specialist I to support client programs with a focus on compliance and regulatory adherence. You will monitor risk, process government-related payments, and handle ACH and transaction requests while collaborating across teams to resolve issues.

Ideal candidates have an associate degree and at least one year of relevant experience, strong communication skills, and proficiency with Microsoft Office. AI tools experience is welcomed.

Qualifications

• Associate degree in a related field or equivalent combination of training and experience.
• 1 year of relevant experience.
• Excellent verbal, written and interpersonal communication skills.
• Proven ability to work effectively in a collaborative, multi-tasking team environment.
• Proficient in Microsoft Office, including Excel, PowerPoint, Word and Outlook.
• Ability to learn and quickly navigate 12 or more systems.
• Demonstrates strong motivation, accountability and resilience in pursuing goals, delivering high-quality results and continuously improving performance.
• Demonstrates the ability and willingness to learn and use approved artificial intelligence tools to improve productivity, decision-making and work quality, while keeping use compliant with company policies.

Responsibilities

• Monitor transactional and compliance reports for breaches, regulatory violations or potential fraudulent activity; prepare Unusual Activity Reports.
• Review ACH-related inquiries and exceptions; ensure accurate processing per NACHA rules and policies.
• Process government-related payments accurately and on time; handle checks and account closures as needed.
• Collaborate with internal departments to support account reviews, restrictions, closures and remediation; build relationships with program operations managers.
• Cultivate and maintain positive relationships with key clients and support assigned projects.

Skills

Verbal communication

Written communication

Interpersonal skills

Team collaboration

System navigation

AI tools

Motivation

Resilience

Education

Associate degree in related field

Tools

Microsoft Office

Job description

The Bancorp Bank, N.A. is seeking a Fintech Operations Specialist I to support client programs with a focus on compliance and regulatory adherence. You will monitor risk, process government-related payments, and handle ACH and transaction requests while collaborating across teams to resolve issues.

Ideal candidates have an associate degree and at least one year of relevant experience, strong communication skills, and proficiency with Microsoft Office. AI tools experience is welcomed.