FinTech Mail Services & Logistics Specialist

Biz2Credit

New York (NY)

On-site

USD 42,000 - 54,000

Full time

9 days ago

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Job summary

Biz2Credit/Biz2X is seeking a detail‑oriented Mail Services Associate to manage the flow of mail and packages across our New York office. You will receive, process, scan, and distribute mail, support multiple departments, and help maintain secure, timely document handling.

The ideal candidate is organized, reliable, and able to thrive in a fast-paced environment. Proficiency with MS Office and shipping software, plus physical mailroom duties, will ensure smooth operations and accurate

Qualifications

High School Diploma or GED required.
3–5 years experience in a mailroom, office support, or logistics; financial services a plus.
Strong proficiency with Microsoft Office (Word, Excel, Outlook).
Familiarity with tracking systems and shipping software.
Ability to lift up to 30 pounds and perform physical mailroom duties.
Strong organizational, problem-solving, and communication skills.

Responsibilities

Receive, inspect, sort, scan and deliver all classes of mail and interoffice shipments.
Track and manage accountable items using internal tracking systems.
Package, label, and process outgoing mail and shipments.
Operate postage meters and inserters and manage postage downloads and reconciliation.
Respond to internal inquiries and resolve mail delivery issues.
Maintain logs and documentation of shipments and client communications.
Prioritize workloads based on SLAs and monitor mailroom supplies.
Generate reports on mailroom metrics using tools like Business Manager and Send Suite Tracking.