Fintech Customer Care Student - Banking Support

Swissquote Group; Indiana (PA); On-site; USD 20,664 - 34,440; Part time

Job summary

Swissquote Group seeks a Working Student Customer Care Representative in Indiana, Pennsylvania. You will support clients using the Yuh app to manage their finances, ensuring a smooth customer experience.

The ideal candidate is currently a university student in Business or Finance, with excellent communication skills and a keen interest in banking and fintech. This part-time role of 20% offers valuable insights into modern customer care in a banking environment.

Qualifications

• Currently enrolled at a university or university of applied sciences (Bachelor or Master) in Business, Economics, Finance, or a related field.
• Strong interest in banking, fintech, and customer experience.
• Excellent written communication skills and a customer-oriented mindset.

Responsibilities

• Act as a point of contact for clients, handling written inquiries and delivering a friendly customer experience.
• Provide accurate support related to the Yuh app and banking services.
• Support clients by explaining products and processes in an understandable manner.

Skills

Written communication skills

Customer-oriented mindset

Detail-oriented

Education

Currently enrolled in Business, Economics or Finance

Tools

Digital tools

Job description

Swissquote Group seeks a Working Student Customer Care Representative in Indiana, Pennsylvania. You will support clients using the Yuh app to manage their finances, ensuring a smooth customer experience.

The ideal candidate is currently a university student in Business or Finance, with excellent communication skills and a keen interest in banking and fintech. This part-time role of 20% offers valuable insights into modern customer care in a banking environment.