Fine Jewelry Seasonal Sales Pro with Commission

Macy's, Inc.; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Eight paid holidays

Employee Assistance Program

Job summary

Macy's is looking for a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals and luxury brands, build lasting relationships, and use clienteling tools to personalize shopping experiences.

Responsibilities include promoting loyalty programs, assisting with inventory, and ensuring secure, well-presented merchandise while collaborating with the team to meet sales goals and uphold operational excellence.

Qualifications

• 1–2 years of related experience required.
• Ability to communicate effectively with customers, coworkers and supervisors.
• Provide product recommendations and assist with fittings.
• Follow employment policies and safety rules/procedures in English.
• Stand, lift up to 25 lbs. and work long shifts as needed.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs to customers.
• Support inventory and fulfillment activities.
• Maintain security, accuracy and presentation of merchandise.
• Collaborate with team to achieve sales goals and events.
• Utilize clienteling tools to promote offers and product launches.
• Deliver exceptional service to surpass daily sales goals.

Skills

Customer service

Communication

Sales skills

Product knowledge

Clienteling tools

POS systems

Tools

POS systems

Digital shopping tools

Clienteling tools

Job description

Macy's is looking for a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals and luxury brands, build lasting relationships, and use clienteling tools to personalize shopping experiences.

Responsibilities include promoting loyalty programs, assisting with inventory, and ensuring secure, well-presented merchandise while collaborating with the team to meet sales goals and uphold operational excellence.