Fine Jewelry Seasonal Sales Pro — Commission

Macy's, Inc.; Hakes Corners (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply knowledge of precious metals, gemstones, and luxury brands to help customers select pieces that fit their tastes and budget, while building lasting client relationships through consultative selling and loyalty programs.

You will promote loyalty and warranty programs, assist with inventory and events, and ensure accurate stock presentation and security.

Qualifications

• 1–2 years of related sales experience required.
• Excellent customer service and communication skills.
• Able to use POS and digital shopping tools.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs to customers.
• Assist with inventory, stocking, and visual presentation.
• Support special events and demonstrations.
• Maintain security and accurate presentation of merchandise.
• Collaborate with team to achieve sales goals.

Skills

Customer service

Communication

Product knowledge

Clienteling

Sales empathy

Upselling

Tools

POS terminals

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply knowledge of precious metals, gemstones, and luxury brands to help customers select pieces that fit their tastes and budget, while building lasting client relationships through consultative selling and loyalty programs.

You will promote loyalty and warranty programs, assist with inventory and events, and ensure accurate stock presentation and security.