Fine Jewelry Sales Pro — Seasonal Commission

Macy's, Inc.; Farmington (CT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

8 paid holidays

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's Fine Jewelry is seeking a dedicated Sales Colleague to provide exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, fostering personalized shopping experiences and building lasting client relationships.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and event activities, and maintaining secure, pristine merchandise presentation while working with a collaborative team

Qualifications

• 1-2 years of related experience required
• Customer service experience in luxury or retail environment valued
• Excellent communication and interpersonal skills
• Ability to read, understand, and communicate policies and safety procedures in English
• Proficiency with point-of-sale systems and digital shopping tools

Responsibilities

• Provide outstanding customer service in our Fine Jewelry and Watch Complex
• Build lasting client relationships through consultative selling and clienteling tools
• Promote loyalty and warranty programs while ensuring accurate stock presentation and security
• Assist with inventory, fulfillment, and special events while maintaining impeccable merchandise presentation
• Meet and strive toward sales goals and contribute to department-wide operational excellence

Job description

Macy's Fine Jewelry is seeking a dedicated Sales Colleague to provide exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, fostering personalized shopping experiences and building lasting client relationships.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and event activities, and maintaining secure, pristine merchandise presentation while working with a collaborative team